Esri has published “The GIS Guide for Elected Officials,” a book that shows how GIS technology can help government officials analyze and model location-based information to make better decisions.

The book uses case studies to explain how GIS can be used to answer location-based questions:

  • Can work crews respond more efficiently to service calls?
  • Where do police and fire department calls for service originate?
  • Does citizen satisfaction with city services vary across the community?
  • Are calls for service originating from the same neighborhood about the same problem? Why?

The book also includes a short history of GIS.

“The GIS Guide for Elected Officials” is available at or by calling 1-800-447-9778.