The New England Patriots get the glory for a perfect record, but it's the perfectionism of working professionals like surveyors that really matters.


The New England Patriots have pieced together a perfect record before the admiring eyes – and, yes, resentful hearts – of millions of football fans.

But almost every day, far from the attention of the media, scores of professionals work with perfection not just as a goal, but also as a demand of their trades.

The Patriots, after all, could blow today's AFC Championship Game before a global audience, but other than causing groans of distress from fans, the defeat wouldn't lead to the loss of customers or lives.

Many white- and blue-collar workers, however, perform their tasks arguably under greater pressure. With profits and even health at stake, they shoot for perfection because it's simply expected of them.

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