Redesigned Improves Usability and Spotlights GIS Community 09.11.2003

ESRI’s flagship website,, has a new design and offers a new showcase for GIS users. The redesign features a new tab interface, building on usability testing and feedback to improve information accessibility. By simplifying and clarifying the site’s navigation, the redesigned makes it easier for users to access the site’s extensive holdings, including a wealth of knowledge and documentation about company products and services, GIS education and training, numerous examples of industry-specific solutions, and an extensive support site.

“Our overall goal is to provide a comprehensive resource for GIS professionals and make it as usable as possible,” said Manager, Sandy Stephens. “We want to develop the User Showcase area to highlight what the GIS community is doing.”

The User Showcase is a new addition to the home page, centralizing a number of resources once spread throughout the site. GIS maps, success stories, tools, and opportunities for users to share their experiences are now prominently located. The home page also features a number of “GIS: Getting Started” links designed to help interested parties learn more about GIS technology. These links offer introduction tracks for executives, information technology professionals, developers, GIS professionals, and new users, allowing immediate access to profession-specific information. Other aspects of the redesigned site include an upgrade of the site’s search engine to Google and a bolstered connection between and other ESRI Web sites such as (, a resource for demographics and consumer spending data that is also undergoing dramatic revision.

Source: ESRI, August 27, 2003