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Home » Cobb EMC to Deploy Intergraph Solution for Outage and Mobile Workforce 08.26.2003
Integrated InService system will automate service delivery network to
enhance customer service.
Intergraph Mapping and Geospatial
Solutions announced that Cobb Electric Membership Corporation (Cobb
EMC) has purchased Intergraph's InService suite for outage and mobile
workforce management. Located in Marietta, Georgia, Cobb EMC is an electric
cooperative serving more than 170,000 customers in five metropolitan Atlanta
counties. The contract includes software and professional services. The
selection follows a successful pilot involving an InService-based early
Outage Management System (OMS).
Cobb EMC selected InService to replace its manual method of locating outages
and dispatching crews and gain a consolidated environment for trouble and
service order-related work, further streamlining work processes and
increasing service reliability. As an OMS, InService automates trouble
analysis and enhances service reliability, speeding restoration time during
power outages. For optimal crew dispatch and visual tracking, Cobb EMC is
deploying InService's Automated Vehicle Location (AVL) function for trucks
equipped with GPS. In addition, the OMS will integrate with the utility's
Customer Information System (CIS), SCADA and Intergraph's FRAMME-based
AM/FM/GIS, which maintains the network connectivity model used for outage
analysis.