EngineerSupply has been selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the EngineerSupply website, shoppers will see a Google Trusted Store badge and can click on it for more information.
"Being included in this Google program was an honor to be recognized for our hard work in providing the highest level of customer service we can, as well as measured ship times," says Rob Powell, founder and president of EngineerSupply.
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then, in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with EngineerSupply and the customer to address the issue. As a part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like EngineerSupply attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
Since 1999, EngineerSupply has met the equipment needs of professionals in engineering, construction, design, surveying, estimating, law enforcement and other fields. The privately held, Lynchburg, Va.-based company has a constantly expanding product line and a customer service team with years of experience in the engineering and land surveying industries.