The project is complete. Your (hopefully satisfied) client has moved on to other things. It’s time to turn your attention to the next project safe in the knowledge that all is right with the world. But is it? Is the client truly satisfied? There is only one way to know for certain: You have to ask.
Last time we discussed the importance of managing your project. But no matter how well you plan, unexpected things happen. Clients change their minds or their specifications change. Sometimes, our work reveals details that necessitate a new course of action.
In the last article (POB February 2013), we discussed presenting the proposal
to your prospective client. The notes you took during that presentation (you did
take notes, right?) will form the foundation for the fixed-price agreement