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Products that are covered under the Total Care Program include:
- Lasers - Auto Levels - Data Collectors - Total Stations - Theodolites - GPS Receivers
- Free Loaners
- One Free Calibration for Lasers, Auto Levels, Theodolites, Robotic Total Stations and Total Stations
- One Free Firmware upgrade on GPS receivers
- Free Access to our secure GeoShack Support Website
- Free Support at any GeoShack location
- Unlimited phone support
Customers can easily purchase the GeoShack Total Care option to continue getting these value added services, even beyond the manufacturer’s warranty period, by contacting any of our 16 GeoShack Locations, your GeoShack Sales Representative or online at www.GeoshackDirect.com. Complete details about the new Total Care Program can be found on our dedicated website at www.geoshacktotalcare.com.
"Our goal was to provide more value to our customers while keeping costs to a minimum", stated Victor Rowland, Operations Manager. "We realized our customers have a need for on-going support as they have turn-over or are trying to use an instrument on more complex projects weeks or months after they’ve purchased. That’s where Total Care can really help our customers maximize the benefit of their purchase."
Scott Beathard, President, added, "In addition to the on-going training, being able to control your future costs will provide a level of confidence when making that initial purchase. GeoShack is here for the long-term and we want to help our customers, not just when they make a purchase but for years on down the road."
We proudly represent the full line of Topcon, Sokkia and Futtura positioning products. We also have a full line of supplies and accessories such as tripods, bags and cases, roll flagging, grade rods, stakes and paint. Our factory-trained service specialists are responsive to your needs. They have the know-how and the parts to repair most brands. At GeoShack, we are committed to minimizing your downtime to maximize your investment.