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GeoShack Announces Unique Total Care Program

June 29, 2011
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GeoShack is taking support to a whole new level for our customers with the launch of our new Total Care Program - simplifying support and giving our customers the option to purchase total peace of mind. GeoShack Total Care is a complete solution for your business needs by supporting the products we sell through our 16 conveniently located Service Centers. GeoShack’s commitment to you, our customer, goes far beyond the normal industry standards. Whether you’re a long time user of our products or a first time buyer, GeoShack’s Total Care will give you the peace of mind you deserve.

Products that are covered under the Total Care Program include:

- Lasers - Auto Levels - Data Collectors - Total Stations - Theodolites - GPS Receivers

The Total Care Program includes the following value added services:

- Free Loaners

- One Free Calibration for Lasers, Auto Levels, Theodolites, Robotic Total Stations and Total Stations

- One Free Firmware upgrade on GPS receivers

- Free Access to our secure GeoShack Support Website

- Free Support at any GeoShack location

- Unlimited phone support

Customers can easily purchase the GeoShack Total Care option to continue getting these value added services, even beyond the manufacturer’s warranty period, by contacting any of our 16 GeoShack Locations, your GeoShack Sales Representative or online at Complete details about the new Total Care Program can be found on our dedicated website at

"Our goal was to provide more value to our customers while keeping costs to a minimum", stated Victor Rowland, Operations Manager. "We realized our customers have a need for on-going support as they have turn-over or are trying to use an instrument on more complex projects weeks or months after they’ve purchased. That’s where Total Care can really help our customers maximize the benefit of their purchase."

Scott Beathard, President, added, "In addition to the on-going training, being able to control your future costs will provide a level of confidence when making that initial purchase. GeoShack is here for the long-term and we want to help our customers, not just when they make a purchase but for years on down the road."

We proudly represent the full line of Topcon, Sokkia and Futtura positioning products. We also have a full line of supplies and accessories such as tripods, bags and cases, roll flagging, grade rods, stakes and paint. Our factory-trained service specialists are responsive to your needs. They have the know-how and the parts to repair most brands. At GeoShack, we are committed to minimizing your downtime to maximize your investment.

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