MoreThe Business Review (Albany) - by Michael DeMasi
Albany.bizjournals.com: The recession has made it more challenging for C.T. Male Associates P.C. to get land surveying and engineering work, but the 99-year-old company hasn’t changed its strategy for success.
It offers prospective clients what it considers a fair price and promises superior customer service in return.
If the firm loses out to a competitor offering to do the job for less, so be it.
“There’s not a lot of sense in getting work to lose money,” said Gary Male, president. “You don’t want to be left with a situation where someone ends up with a bitter taste in their mouths and says this company didn’t do the job.”
The approach has kept the Latham-based firm on sure footing as it weathers the economic storm. [C.T. Male as received The Business Review's Achievement Award for Large Company of the Year. It was honored at a ceremony in November].
Several large contracts that have been in the pipeline for years have also kept the 135 employees-including about 30 licensed professional engineers, architects and land surveyors-busy.
Male expects to finish this year with $15.5 million in billings from projects in the Capital Region, a 5.4 percent increase over last year.
To read the rest of the story, click to albany.bizjournals.com/albany/stories/2010/01/11/daily19.html.
Albany.bizjournals.com: The recession has made it more challenging for C.T. Male Associates P.C. to get land surveying and engineering work, but the 99-year-old company hasn’t changed its strategy for success.
It offers prospective clients what it considers a fair price and promises superior customer service in return.
If the firm loses out to a competitor offering to do the job for less, so be it.
“There’s not a lot of sense in getting work to lose money,” said Gary Male, president. “You don’t want to be left with a situation where someone ends up with a bitter taste in their mouths and says this company didn’t do the job.”
The approach has kept the Latham-based firm on sure footing as it weathers the economic storm. [C.T. Male as received The Business Review's Achievement Award for Large Company of the Year. It was honored at a ceremony in November].
Several large contracts that have been in the pipeline for years have also kept the 135 employees-including about 30 licensed professional engineers, architects and land surveyors-busy.
Male expects to finish this year with $15.5 million in billings from projects in the Capital Region, a 5.4 percent increase over last year.
To read the rest of the story, click to albany.bizjournals.com/albany/stories/2010/01/11/daily19.html.
