

Fire and emergency officials knew they needed to deploy crews, equipment, and water and fire retardant to key strategic locations as quickly as possible and constantly monitor the fire’s status. To develop a plan of attack against the firestorm, emergency responders called on wildfire strategists armed with GETAC Rugged notebook PCs ( www.getac.com ) and geographical information system (GIS) software from ESRI ( www.esri.com ), the world’s leading developer of GIS applications. Using Rugged, military-grade GETAC M230 Rugged laptop PCs with daylight viewable screens and built-in GPS and wireless radio transmission capabilities, ESRI wildfire specialists operating behind the fire lines with local, state and federal emergency responders, employed the company’s ArcGIS software to integrate, manage and analyze large amounts of real-time geographic and other fire and terrain conditions and instantly generate and share detailed maps, charts and other information.
Mapping Out a Strategy
These days, Patterson opens his GETAC Rugged M230 notebook PC with sunlight viewable screen and uses ESRI’s ArcGIS software to help fire commanders generate two- and three-dimensional maps of fire perimeters and progression, analyze vegetation and other physical features, allocate resources and equipment, and perform property- and community-damage assessments. The maps and other information are then distributed via the M230’s wireless radio connection to other command locations and centralized emergency response centers. “It’s so much faster, and you make smarter decisions,” says the retired National Park Service and former deputy chief of the U.S. Bureau of Land Management’s California Desert District.
“For the first time in our county’s history, we were able to deploy maps that allowed all of the agencies involved to see the problem from the same point of view,” says Santa Barbara County Geographic Information Officer Zacarias Hunt, who spent more than two months tracking the huge Zaca fire, which burned almost 250,000 acres. As the fire moved from wilderness toward populated areas, Hunt and two other technicians used the ESRI-powered GETAC notebooks to generate detailed plans that mapped out evacuation routes, Red Cross shelters, historic sites, schools and other infrastructure that might have to be defended – even the location of people with disabilities who might need help during an evacuation.
Officials knew that if the fire destroyed major power lines, evacuating nearby
Until the ESRI-powered GETAC units arrived “we had been struggling with computer muscle,” Hunt says. “The GETAC laptops were high-end as far as processing, memory and speed needed to accommodate intense GIS data sets. Anything less than that wouldn’t have been feasible.”
Rugged Technology Solves an Old Problem
With the advent of Rugged notebooks that offer various degrees of protection against physical and environmental conditions, Patterson upgraded to a Panasonic CF29, which had some, but not all, of the Rugged features he wanted – like a display he could read while working outdoors or in a vehicle. “When I was with the Bureau of Land Management, I used to give briefings from the front seat of my car, but people would have to be looking over my right shoulder to see what I was talking about,” he says.
That all changed when he tested a Fully Rugged GETAC M230 notebook outfitted with a sunlight readable touchscreen display that delivers the image quality in bright sunlight he’d always been seeking from a Rugged notebook. “It was like love at first sight,” says Patterson, who introduced his colleagues to GETAC Rugged products in the summer of 2007. “I put the M230 up against the CF29, and they fell in love with it, too. It [the Panasonic] just doesn’t have the clarity of the M230, and you have to be standing right in front of it. With the M230, you can stand off to the side and still be able to read it.”

The Right Choice for Emergency Response
GETAC designs and builds its M230 and other Rugged PCs with extreme outdoor computing in mind. The M230 is MIL-STD-810F and IP54 compliant, which means it has undergone a series of rigorous tests designed by the U.S. Army as the standard for Rugged performance. GETAC is the only Rugged PC manufacturer with its own in-house testing facility, where units are subjected to the kinds of abuse users may experience in performing their jobs: shocks to the hard drive, drops, repeated blows from heavy objects, vibration, and water and dust.
“If it can be broken, a firefighter can break it,” Patterson says. “And if you give a firefighter anything that isn’t mounted, they’ll just toss it in the back of the truck. The M230 is one of the few [Rugged PCs] out there that can claim to be ‘firefighter-proof.’ You can stand on it, and it supports your weight and more.”
Power is another important feature for emergency services personnel in the field. “We typically get three-and-a-half to four hours on a battery depending on whether or not we are using GPS,” Patterson states. “And I like the fact that the battery has a power indicator that tells me how much power I have left so I can decide whether to throw an extra one on a helicopter before I head out on a recon flight.”
Other features are designed to allow users to work the way they need to work. For example, operating ESRI’s ArcGIS software requires a sentinel key that plugs into a parallel port. “A lot of manufacturers are doing away with parallel and serial ports,” Patterson points out. “But if you don’t have a parallel port, you have to have a USB key, which is easy to break off when you are out in the field.”
He uses the M230’s serial port to plug in a digital radio for real-time mapping of wildfires or search and rescue operations from the back seat of a helicopter. The GETAC M230’s built-in GPS and antenna at the top center of the display eliminate the need for an external antenna or an external GPS receiver. “I have been thoroughly impressed with how I could get a 3D fix on something while sitting inside a metal vehicle,” he comments.
Security is a common concern for anyone working with government agencies, Patterson adds. The GETAC M230 includes a swappable hard drive bay. “We can go into any command post, log into any agency’s net and swap out the hard drive later, which allows us to do our job and also comply with government security policies. It’s like having two separate computers.”
ESRI officials were so impressed with the features and performance of the GETAC M230 that they showcased it at their annual International User Conference in June 2007. Shortly after, ESRI selected the GETAC M230 Fully Rugged PC as its hardware solution of choice for users of ESRI ArcView or ArcEditor software. The hardware-software package is available through ESRI with either 14-inch or 15-inch display and optional internal GPS with either 10-meter or 5-meter accuracy and comes with a three-year warranty.
Having the right combination of tools made fast work of mapping out emergency response strategies during the


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