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CEM Rolls Out Intergraph's Geospatial Information and Outage Management Solution 03.14.2003

March 14, 2003
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Intergraph completes rapid implementation of next-generation GIS to streamline work processes and integrate with key corporate systems.

Intergraph Hong Kong Limited, a subsidiary of U.S.-based Intergraph Corporation, announced the successful rollout of its Geospatial Information and Outage Management System (GIS-OMS) powered by Intergraph's G/Electric solution, for Companhia de Electricidade de Macau - CEM, S. A. (CEM). Companhia de Electricidade de Macau is the sole electricity provider in Macau, serving more than 187,000 customers across 22 square kilometers. The GIS-OMS was deployed in approximately thirteen months, meeting company expectations for rapid implementation. The solution replaces CEM's existing mapping system and provides an outage management capability for its electric distribution network.

The overall goal of CEM was to achieve an integrated Geospatial Resource Management (GRM) environment, in which pre-integrated solutions allow a seamless workflow among applications that provide and maintain its service-delivery network. The GIS-OMS integrates with an existing SCADA system to provide near real-time tracking of any circuit failure on the high and medium voltage electrical networks - a capability that also results in the generation of trouble tickets for CEM Call Center.

At the foundation of the GIS-OMS is Intergraph's G/Electric family of applications, which provides facilities design and maintenance for the mapping department, trouble call management for the call center, and ad hoc Web query for several hundred corporate users. The system runs in an Oracle cluster environment and meets the high reliability requirements of CEM.

According to the project manager of GIS-OMS, Jean-Pierre Quentin, "Although we used commercial, off-the-shelf software, Intergraph Hong Kong Limited configured and lightly customized the solution to meet our end-user's specific needs and expectations. Intergraph's receptiveness and professionalism resulted in a smooth and rapid project implementation."

"Following the initial significant win of Companhia de Electricidade de Macau in the growing North Asia region, this project's successful Geospatial Information and Outage Management System rollout represents a milestone and sets an example for other customers who are currently implementing G/Technology," said Benson Law, regional director, Utilities & Communications Division, Intergraph Mapping and Geospatial Solutions North Asia.

Intergraph Hong Kong Limited provided hardware, software, consulting, implementation, and data migration services for the project. This deployment follows full system acceptance last December.

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