Government

Maui Electric Company Implements Intergraph Mobile Resource Management Solution to Improve Response Time 11.17.04

November 17, 2004
/ Print / Reprints /
ShareMore
/ Text Size+
IntelliWhere TrackForce monitors and tracks company resources for improved service and safety.

Intergraph Mapping and Geospatial Solutions announced Maui Electric Company Ltd. (MECo), a subsidiary of the Hawaiian Electric Company, has completed implementation of a new tracking system based on Intergraph's Mobile Resource Management (MRM) Solutions. With the new system, MECo operations personnel will be able to increase customer satisfaction and field staff safety by improving overall response time for trouble reports and routine maintenance and operations. The new system brings together multiple sources of information - including land base maps for Maui, Lanai and Molokai; locations for features of the electric infrastructure; and real-time location for the company's 70 vehicles - for monitoring and management of field resources. MECo's Construction, Maintenance, Meter Read, Collections and Trouble Dispatch crews use the system for status and location monitoring.

Using Intergraph's IntelliWhere(R) TrackForce, MECo can monitor the location and activity of mobile workers who service or repair electric infrastructure. When an urgent or new job arises, the most appropriate workers for the task are automatically suggested based on their location, availability, vehicle type and equipment. MECo plans to utilize the functionality available in TrackForce to raise alarms when field crews have spent too much time within hazardous areas. They also plan to integrate some of their enterprise systems, such as work order management, with TrackForce in order to visualize spatial relationships between work and workers.

The new multi-departmental, enterprisewide system was implemented in a record time of two weeks using MECo's existing Motorola Communications network.

Source: Intergraph, Nov. 16, 2004

Did you enjoy this article? Click here to subscribe to POB

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

HxGN Live

More than 3,500 attendees from more than 70 countries attended HxGN Live, the annual Hexagon AB user conference, at the MGM Grand Hotel & Casino in Las Vegas on June 3-6. About 450 keynotes and panel discussions were held, and several companies from around the world exhibited their geospatial products. Here are a few snapshots from the event.

POB

POB October 2014 Cover

2014 October

In this October 2014 issue of POB, we explore cities across Europe pursuing new sustainable energy policies. Also, read how 3D laser scanning produces a winning topographic survey for a high school football field and running track.

Table Of Contents Subscribe

Webinars

How many webinars have you participated in over the past 12 months?
View Results Poll Archive

Point of Beginning Store

M:\General Shared\__AEC Store Katie Z\AEC Store\Images\POB\epubsite\Statues-pic-large.gif
Surveyor Statues

The perfect gift or award for any special occasion.

More Products

Clear Seas Research

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

STAY CONNECTED

Facebook logo Twitter logo  LinkedIn logo  YouTube logoRPLS small logo

Google +

Geo Locator

Buyers Guide

The #1 buyers' guide for land surveyors and geomatics professionals. Search listings for software and equipment manufacturers, equipment dealers and professional services. CLICK HERE to view GeoLocator.